Privacy Policy

1. Introduction

Riviera Village Tile Installation ("we," "us," or "our") operates the website located at https://rivieravillagetileinstallation.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect personal information that you provide when you visit the Site or submit an inquiry through our contact form. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information only when you voluntarily submit it through our contact form. The fields on that form collect your full name, phone number, email address, city, and a message describing your project. We do not collect payment information, government identification numbers, or sensitive personal data through the Site.

We may also collect non-personally identifiable information automatically through standard server logs, including your IP address, browser type, operating system, referring URL, and pages visited. This information is used for website security and aggregate analytics only.

3. How We Use Your Information

We use the information you submit through the contact form to respond to your inquiry, schedule a site visit, and provide a written estimate for tile installation services. We do not use your information for automated marketing, and we do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We may use your contact information to follow up on an open inquiry or to send information directly related to a project you requested. If you no longer wish to receive follow-up communication, you may request removal by contacting us at the address below.

4. Data Retention

We retain contact form submissions for a reasonable period to manage ongoing project inquiries and estimates. If no project results from an inquiry, we do not retain the personal information beyond the period needed to close out the inquiry. You may request deletion of your information at any time.

5. Disclosure of Information

We do not sell or trade your personal information. We may disclose information to service providers who assist in operating our website (such as hosting providers) under confidentiality obligations. We may also disclose information if required to do so by law or in response to a valid legal process.

6. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to know what personal information we have collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise any of these rights, contact us at [email protected] or by phone at (323) 795-2774. We will respond to verifiable requests within 45 days as required by law.

7. Google Ads and Third-Party Advertising

This website may use Google Ads to promote our services. Google may use cookies or similar technologies to serve ads based on your prior visits to this Site or other websites. You can opt out of personalized advertising by visiting Google Ads Settings. We do not share form submission data with Google Ads.

8. Cookies

The Site may use standard browser cookies for basic functionality and to support third-party analytics or advertising services. We do not use cookies to collect personally identifiable information without your knowledge. You can disable cookies in your browser settings, though doing so may affect certain site functions.

9. Security

We take reasonable measures to protect the information you submit through the Site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of data transmitted to us.

10. Children's Privacy

This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.

12. Contact Us

If you have questions about this Privacy Policy or wish to request access to, correction of, or deletion of your personal information, contact us at:

Riviera Village Tile Installation
730 S Pacific Coast Hwy
Redondo Beach, CA 90277
(323) 795-2774
[email protected]